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IQVIA
ESM Program Director
ESM Program Director at IQVIA, Pennsylvania. Lead global transformation initiative implementing ESM solutions. 10+ yrs IT Program Management, 5+ yrs ESM/ITSM required. Manage vendors, stakeholders. Competitive benefits, bonuses.
Direct Hire
Expert/Leadership
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
November 4, 2025
Lead a global team in delivering a multi-phase transformation initiative, overseeing the implementation of ESM solutions, managing vendor and internal stakeholder relationships, and driving the program through its three key stages.
Requirements
- 10+ years of experience in IT Program Management
- 5+ years of experience in ESM or ITSM domains
- Proven experience managing large-scale, global transformation programs
- Strong background in vendor management, especially in hybrid delivery models (onshore/offshore)
- Demonstrated ability to lead cross-functional teams and manage complex stakeholder environments
Benefits
- Incentive plans
- Bonuses
- Range of health and welfare benefits
Requirements Summary
10+ years of experience in IT Program Management, 5+ years of experience in ESM or ITSM domains, proven experience managing large-scale, global transformation programs
Apply now
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Pennsylvania
United States
Expert/Leadership
In-Person
Full Time
108100-300800 USD/year
