Coretek Services

EUC Support Engineer

Join Coretek Services as a Telecommute EUC Support Engineer. Leverage ServiceNow and Citrix skills to enhance virtual desktop experiences. Competitive salary and growth opportunities.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
June 12, 2025

At Coretek, we transform how organizations empower their workforce through secure, scalable, and modern digital workspaces. As a EUC Support Engineer, you'll play a critical role in our L3/L4 team, supporting enterprise clients and delivering projects related to high-performance virtual desktop experiences.

Requirements

  • 2–5 years of experience in supporting Citrix Virtual Apps and Desktops or Azure Virtual Desktop in a managed services or enterprise environment
  • Hands-on experience with Citrix Suite: Studio, Director, NetScaler (Gateway), Citrix Policy, Machine Catalogs, Delivery Groups
  • Azure Virtual Desktop (AVD) deployments and management
  • Proficiency with IaC tools such as Terraform, Ansible, Packer, or PowerShell scripting
  • Experience with Azure Resource Manager (ARM) and virtual networking in Microsoft Azure
  • Familiarity with endpoint management and thin client configurations (e.g., Stratodesk, IGEL, Unicon)
  • Solid understanding of Group Policy Objects (GPO), Active Directory, and Windows desktop/server internals
  • Exposure to ITSM ticketing tools (ServiceNow, Remedy, etc.)

Benefits

  • Collaborative, cloud-native engineering environment
  • Exposure to cutting-edge EUC and automation technologies
  • Opportunities for growth into architecture or automation leadership
  • Competitive salary, remote flexibility, and full benefits

Requirements Summary

2-5 years of experience in supporting Citrix Virtual Apps and Desktops or Azure Virtual Desktop, hands-on experience with Citrix Suite, and proficiency with IaC tools such as Terraform, Ansible, and Packer