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WTW
Exchange Admin
Exchange Admin at WTW (Mumbai) - 4+ yrs Exchange/hybrid experience, PowerShell, ServiceNow ticketing, patch management & mail routing expertise required. BAU support role.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 8, 2025
We are looking for an Exchange Admin to join our BAU service team, dealing with service tickets and incidents concerning Microsoft Exchange.
Requirements
- Minimum 4 year experience working in Exchange Online, on-premises Exchange, and hybrid environments
- Strong technical knowledge of Exchange Online, on-premises Exchange, and hybrid environments with an interest in future developments
- Experience in PowerShell for management of M365 services
- Experience with patch and configuration management
- Experience with configuration of Exchange policies, SMTP relay, and mail routing
- Experience with ticket management systems such as ServiceNow
- Knowledge of PowerBI to present data an advantage
- Strong written and oral communication with the ability to provide training to end users
Requirements Summary
4+ years of experience in Exchange environments, strong technical knowledge of Exchange, and experience with PowerShell and ticket management systems
