Leidos

Exchange Systems Administrator (SME)

Join Leidos as an Exchange Systems Administrator (SME) in Alexandria, VA. Leverage your 8+ years of Exchange and Office 365 expertise, utilizing ServiceNow for ITSM. Enjoy career growth and work-life balance.

ServiceNow Role Type:
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System Administrator
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
May 14, 2025

Leidos is seeking an Exchange Systems Administrator SME to support a large enterprise IT contract for the DOD. The role requires subject matter expertise in administering Exchange and email retention systems within a physical and virtual server environment.

Requirements

  • Experience with interacting with service lanes to handle service inquiries and problems
  • Extensive experience working as a Tier 2 system administrator: familiar with using exchange/vault tools
  • Extensive experience with Office 365 and Microsoft Exchange 2016
  • Extensive knowledge of Enterprise Vault solutions to reduce active server storage requirements
  • Extensive Experience with Scripting/Automation through Exchange PowerShell or other scripting languages
  • Experience troubleshooting issues in a growing environment
  • Time management skills with the ability to work within an IT Service Management/ticketing system (ServiceNow) independently
  • Strong oral and written communications skills
  • Strong leadership and mentoring skills to guide and improve team skill composition
  • Track record of working effectively within a team, and support to peers toward improved processes and results
  • Ability to triage and properly classify incidents and prioritize work efforts accordingly
  • Extensive experience with planning, deploying, and documenting patch and configuration updates
  • Extensive Knowledge of Disaster Recovery for High Availability for a Large Environment
  • Extensive Experience with log reviews, incident analysis, and identification of issue trends
  • Experience with server patch management methodologies utilizing SCCM
  • Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) – IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher)
  • Bachelor’s Degree with 8+ years, Associate’s degree with 10+ years, or a Master’s Degree with 6+ years of prior relevant experience (12 years of additional experience may be substituted in lieu of a bachelor's degree)

Benefits

  • Leidos Life promotes excellent work-life balance. You can make an impact and have time for your well-being.
  • Leidos offers many opportunities for career development and advancement.

Requirements Summary

8+ years of experience in Exchange systems administration, Tier 2 system administration experience, and experience with Office 365 and Microsoft Exchange 2016