KPMG Global Services

Executive

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Consulting
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 23, 2025

The ServiceNow Associate Consultant role is within a high-performing ServiceNow implementation team focused solely on implementation and transformation projects. The position requires a minimum of 2 years hands-on experience with ServiceNow implementation, with working knowledge of key modules and ITIL principles. The consultant will collaborate with the team, develop solutions, and deliver user stories in sprint cycles.

Requirements

  • Prior ServiceNow implementation project experience (not managed services)
  • 2+ years of hands-on ServiceNow implementation experience
  • Knowledge of ServiceNow modules (ITSM, HRSD, CSM, GRC, SecOps)
  • Understanding of ITIL framework and IT service management
  • Strong scripting and technical skills in ServiceNow
  • Familiarity with Agile Scrum
  • Strong communication and collaboration skills
  • Eagerness to learn and innovate

Requirements Summary

2+ years ServiceNow experience. ITIL knowledge. Strong scripting & ServiceNow skills needed. Agile Scrum experience