OpenBet

Executive & AV Support Technician

Join OpenBet in New York as an Executive & AV Support Technician. Leverage ServiceNow skills to provide top-tier executive support. Benefits include healthcare and retirement.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 10, 2025

We are seeking a highly skilled IT Engineer to provide senior executive support and enhanced AV support.

Requirements

  • College diploma or university degree, preferably in Computer Science and/or 3+ years of equivalent work experience
  • Experience with Microsoft Windows and associated hardware
  • Experience with macOS and Apple hardware
  • Detailed knowledge of Microsoft Office Products and client applications
  • Experience supporting iPhone/iPad devices with Mobile Device Management (Microsoft Intune etc.)
  • Hands-on hardware and software troubleshooting experience
  • Strong written and verbal communication and interpersonal skills
  • Able to present technical ideas in professional and user-friendly language
  • Able to effectively prioritize tasks in a high-pressure environment
  • Strong customer service orientation
  • Able to lift and transport moderately heavy objects/equipment, such as computers and peripherals
  • Experience with Cloud storage and collaboration applications (Google Workspace, Box, etc.) a plus
  • Experience supporting Single Sign-On platforms and Two-Factor Authentication
  • Experience with ServiceNow and/or another ticketing system
  • Experience with Web Meetings and UCaaS (Zoom, Hangouts Meet, Microsoft Teams, etc.) a plus
  • Experience with Windows Intune and JAMF MDM for macOS management

Benefits

  • Health care
  • Retirement
  • Vacation and other paid time off
  • Additional offerings

Requirements Summary

3+ years of experience, experience with Windows and macOS, and strong communication skills