We are seeking a highly skilled IT Engineer to provide senior executive support and enhanced AV support.
Requirements
- College diploma or university degree, preferably in Computer Science and/or 3+ years of equivalent work experience
- Experience with Microsoft Windows and associated hardware
- Experience with macOS and Apple hardware
- Detailed knowledge of Microsoft Office Products and client applications
- Experience supporting iPhone/iPad devices with Mobile Device Management (Microsoft Intune etc.)
- Hands-on hardware and software troubleshooting experience
- Strong written and verbal communication and interpersonal skills
- Able to present technical ideas in professional and user-friendly language
- Able to effectively prioritize tasks in a high-pressure environment
- Strong customer service orientation
- Able to lift and transport moderately heavy objects/equipment, such as computers and peripherals
- Experience with Cloud storage and collaboration applications (Google Workspace, Box, etc.) a plus
- Experience supporting Single Sign-On platforms and Two-Factor Authentication
- Experience with ServiceNow and/or another ticketing system
- Experience with Web Meetings and UCaaS (Zoom, Hangouts Meet, Microsoft Teams, etc.) a plus
- Experience with Windows Intune and JAMF MDM for macOS management
Benefits
- Health care
- Retirement
- Vacation and other paid time off
- Additional offerings