Executive Support Engineer

The Executive Support Engineer will be the single point of contact for all Executive IT Support needs, performing everyday support tasks and providing advanced support of personal mobile devices. The role requires coordination and performance of Executive IT meeting support, including planning and executing of meeting support and potentially home visits.

Requirements

• Minimum of a Vocational/Diploma/associate degree in a technical field with significant years of relevant work experience
• Proficient in IT support, troubleshooting Microsoft OS, Apple iOS, and Microsoft Office products
• Skilled in using and supporting collaboration tools and videoconferencing equipment, with in-depth knowledge of MS Teams
• Excellent written and verbal language skills in both the local language and English, with the ability to communicate at all organizational levels
• Experience with ITIL processes and ServiceNow, with a preference for ITIL Foundation Certification and IT Service Desk experience
• Problem-Solving and Independence: Handle stressful situations, work independently, and take ownership when solutions are not obvious.
• Teamwork and Communication: Proven team player, deliver excellent customer service, and contribute knowledge in an Agile environment.
• Proactive and Structured Approach: Adhere to standards, enable cross-boundary teamwork, and proactively address potential IT-related problems and threats.

Benefits

• Progress as a person as we work on the energy transition together
• Continuously grow the transferable skills you need to get ahead
• Work at the forefront of technology, trends, and practices
• Collaborate with experienced colleagues with unique expertise
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself
• Benefit from flexible working hours, and the possibility of remote/mobile working
• Perform at your best with a competitive starting salary and annual performance related salary increase
• Take advantage of paid parental leave, including for non-birthing parents
• Join an organisation working to become one of the most diverse and inclusive in the world
• Grow as you progress through diverse career opportunities in national and international teams
• Gain access to a wide range of training and development programmes