Experienced ServiceNow CMDB and ITOM Lead

Devoteam is a leading consulting firm focused on digital transformation. We help our clients leverage technology to achieve their business goals. As a key member of our team, you will be responsible for designing, implementing, and CMDB/CSDM and ITOM processes within the ServiceNow platform.

Requirements

• Good knowledge and understanding of IT environments (onPrem + Cloud-based);
• ServiceNow Certified Implementation Specialist (CIS) in CMDB, Discovery and Service Mapping is highly preferred;
• Minimum of 5 years of experience designing and implementing ServiceNow CMDB and ITOM solutions in enterprise environments;
• Strong understanding of ITIL principles, ITSM processes, and IT operations;
• Excellent analytical and problem-solving skills with the ability to troubleshoot complex technical issues;
• Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization;
• Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously;
• Proven team player;
• Fluent in Dutch or French and a good level of English.

Benefits

• Company car
• Smartphone
• Medical insurance
• Pension plan
• Net allowance
• Laptop
• Meal vouchers