DIGWAY

Expert ServiceNow (H/F)

ServiceNow Expert (ITSM/CSM) at DIGWAY, Marseille. Lead platform industrialization, manage deployments, develop Service Catalog, integrate APIs, optimize CMDB. 5+ yrs exp, CSA cert required.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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IT Service Management
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Integration Hub
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Service Catalog
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
December 12, 2025

ServiceNow Expert needed to industrialize and expand the use of ServiceNow (ITSM/CSM) to optimize customer experience and internal operations. The candidate will be the driving force behind the deployment and mentor junior resources.

Requirements

  • Technical autonomous management of deployments
  • Development and standardization of Service Catalog items
  • Integration of third-party systems (via REST API)
  • Advanced CMDB management
  • Mentor/Coach for junior resources

Requirements Summary

Minimum 5 years of experience as a ServiceNow implementer and developer, with CSA Certification (Certified Administrator) and proficiency in English