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EY
EY Technology | Knowledge Management Senior Associate
Join EY as a Knowledge Management Senior Associate in Taguig, Metro Manila. Leverage ServiceNow for knowledge sharing, ITIL principles, and enjoy continuous learning.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
Knowledge Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 24, 2025
EY is a global leader in assurance, tax, transaction and advisory services, and this role is part of Enterprise Technology, which integrates technology into client services. The opportunity is to work in Knowledge Management, promoting a self-service and knowledge-sharing culture, and improving customer experience.
Requirements
- Understanding of ITIL foundation principles
- Prior experience with Content Managing and/or in a KCS operating environment
- Working experience with ServiceNow, preferably Knowledge module or data analytics
Benefits
- Continuous learning
- Success as defined by you
- Transformative leadership
- Diverse and inclusive culture
Requirements Summary
3+ years experience in content managing and/or service management, ITIL foundation principles, prior experience with Content Managing and/or in a KCS operating environment
