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Leibniz-Rechenzentrum der Bayerischen Akademie der Wissenschaften
Fachinformatikerin (m/w/d) für IT-Support / Servicedesk
Join Leibniz-Rechenzentrum in Garching bei München as an IT Support Specialist. Utilize ServiceNow for user requests and workflow optimization. Benefits include flexible work options and discounts.
Consulting
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 26, 2025
The LRZ is seeking a temporary or part-time IT Support / Servicedesk Specialist to join a dynamic team in Garching bei München. The role involves handling user requests, optimizing workflows, participating in process teams, and providing excellent IT support to users. The company emphasizes a collaborative and innovative work environment with flexible working options.
Requirements
- Completed Vocational Training in Information Technology or a comparable qualification
- Good knowledge of various operating systems and web browsers
- Knowledge of IT service management and ticketing systems (iET ITSM, OTRS or ServiceNow)
- Openness to IT matters
- Very good German language skills
- Good communication skills
- ITSM ticketing systems (iET ITSM, OTRS or ServiceNow)
Benefits
- e.g., 2-office schemes
- discounts for public transport
- free parking
- insurance for the vocational association
- up-to-date technical equipment
Requirements Summary
Vocational training in IT or similar qualification required. Good knowledge of operating systems, web browsers, IT service management & ticketing systems
About
Leibniz-Rechenzentrum der Bayerischen Akademie der Wissenschaften
Tech, Software & IT Services, Education
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