Field CTO

ServiceNow is seeking an Enterprise Architect to join our Team. The Enterprise Architect will create and communicate high-level architectures and strategies to customers, partners, and the wider ServiceNow sales team. They will engage with customer executives to identify pain points and opportunities to deliver value and translate them into solutions from ServiceNow.

Requirements

• 10 or more years of proven success in influencing senior technology leaders to drive change in a pre-sales, customer, or delivery-focused role.
• A track record of success in using Human-Centered Design techniques to explore the customer's current reality and set a vision for the future.
• Expertise designing, implementing, and managing advanced architectures in an application domain and integrating multiple systems or platforms
• Experience with Enterprise Architecture or Application Architecture pre-sales in a software vendor or professional services environment.
• Familiarity with common Enterprise and Industry Architecture frameworks such as TOGAF, Zachman, IT4IT, BIAN, TMForum, etc.
• Excellent understanding of the architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation
• Experience and understanding of multiple technical domains - application, data, DevOps, AI/ML, integration, big data, mobility, analytics, etc.
• Intrinsically curious and passionate about researching the current and emerging technologies and developing innovative solutions
• Experience presenting architecture concepts, designs, and goals to technology leaders and partners

Benefits

• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs