Field Service Manager - Car Access

Field Service Manager - Car Access at SKIDATA in Argenteuil, FR. Manage Hotline Support, On-Site Curative Maintenance, and Preventive Maintenance activities. Lead a team of 12-15 people.

Requirements

• Bachelor's degree or higher in electronics, industrial computing, networks, or equivalent.
• 5+ years of experience as a technical manager or customer support manager.
• Skills in defining services, managing SLAs, tracking, and updating maintenance contracts.
• Good understanding of access control environments, IP networks, supervision, or automation.
• Knowledge of ServiceNow (or equivalent CRM / ticketing tool).
• Good level of English.
• Management and relational skills, including de-escalating conflict situations.

Benefits

• Full-time job (RTT)
• CET (Time Savings Account)
• Meal vouchers
• Family business employee mutual insurance
• CSE