CACI International Inc

Field Service Technician, Journeyman

Join CACI International as a Field Service Technician in Doral, FL. Leverage your ServiceNow skills and ITIL knowledge to provide C5IM support. Benefits include comprehensive healthcare and education support.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Change Management
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 7, 2025

Field Service Technician, JourneymanJob Category: Engineering and Technical SupportTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *The ideal candidate will be responsible for providing C5IM support while following networking processes in alignment with ITIL best practices.

Requirements

  • Must hold an active secret level clearance
  • High School Graduate +7 years’ experience
  • Strong analytical and problem-solving skills
  • Experience with change management tools and ITSM platforms (ServiceNow)

Benefits

  • comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits

Requirements Summary

High school graduate + 7 years experience, secret level clearance, experience with ServiceNow, strong analytical skills