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Unisys
Field Technician - Piracicaba- SP
Join Unisys as a Field Technician in Piracicaba, SP. Support clients with software, hardware, and network issues. Requires ServiceNow knowledge. Benefits include vehicle reimbursement.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 1, 2025
Provides software, hardware, and network support for specific clients and/or products and applications, including kiosks/technology tables, and offers support for network products from an operational and maintenance point of view.
Requirements
- High School diploma or equivalent
- Intermediate English
- Intermediate knowledge of Operating Systems
- Intermediate knowledge of the Microsoft Office Suite (Outlook, Excel, and Word)
- Intermediate knowledge of Networks
- Intermediate knowledge of Internet (connection, navigation, intranet, internet, proxy configuration, etc.)
- Knowledge of installation and maintenance of Desktops and printers
- Knowledge of installation and configuration of software
- Ability to organize and apply methods
- Ability to negotiate and communicate
- Ability to relate
- Experience in handling calls
- Experience in rolling out equipment
- Knowledge in ServiceNow
- Knowledge in Dell equipment
- ITIL Methodology
- Self-management
- Analytical thinking
- Customer focus
- Teamwork
- Effective communication
Benefits
- Reimbursement of 1.14 kilometers for the use of a personal vehicle
- Use of remote access tools, chat, or email
Requirements Summary
High School diploma, intermediate English, and knowledge of operating systems and networks. Experience in handling calls and rolling out equipment a plus
