Northeastern University

Financial Aid Counselor

Join Northeastern University as a Financial Aid Counselor in Boston. Leverage ServiceNow skills to guide students on financial aid processes. Benefits include tuition assistance and wellness programs.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 23, 2025

Financial Aid Counselor provides advice and counseling to students and families on financial aid availability, delivery process, and reconciliation processes. Responsibilities include reviewing student applications, performing verification procedures, and interceding with participating departments.

Requirements

  • Bachelor’s degree preferred or relevant experience
  • Experience in student personnel administration, preferably in financial aid or student accounts
  • Strong communication, interpersonal and organizational skills
  • Working knowledge of ServiceNow, Banner, Microsoft Teams, Outlook, Microsoft Word and Excel preferred
  • Demonstrated ability to work with a diverse student population
  • Strong analytical, decision-making, and problem solving skills

Benefits

  • medical
  • vision
  • dental
  • paid time off
  • tuition assistance
  • wellness & life
  • retirement
  • commuting & transportation

Requirements Summary

Bachelor’s degree or relevant experience, student personnel administration experience, strong communication skills, and ability to work with diverse students