Northeastern University

Financial Aid Counselor

Financial Aid Counselor at Northeastern University, Boston. Counsel students on aid availability, verify applications, use ServiceNow/Banner. Bachelor's required. Comprehensive benefits included.

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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 3, 2025

Advise and counsel students/families on financial aid availability, delivery process, and reconciliation processes. Review student applications, perform verification procedures, and intercede for students with participating departments.

Requirements

  • Bachelor’s degree preferred or relevant experience
  • Experience in student personnel administration, preferably in financial aid or student accounts
  • Strong communication, interpersonal and organizational skills
  • Ability to communicate well by telephone and email, in addition to face-to-face interactions
  • Willingness and ability to give presentations to large groups of students and their families
  • Working knowledge of ServiceNow, Banner, Microsoft Teams, Outlook, Microsoft Word and Excel preferred
  • Demonstrated ability to work with a diverse student population
  • Strong analytical, decision-making, and problem solving skills

Benefits

  • Medical
  • Vision
  • Dental
  • Paid time off
  • Tuition assistance
  • Wellness & life
  • Retirement
  • Commuting & transportation

Requirements Summary

Bachelor’s degree, relevant experience, strong communication and organizational skills, ability to work with diverse student population