Northeastern University

Financial Aid Counselor

Join Northeastern University as a Financial Aid Counselor in Boston. Utilize ServiceNow to advise students on financial aid, ensuring effective communication and support. Benefits include medical, dental, tuition assistance, and more.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 3, 2025

Financial Aid Counselor responsible for advising and counseling students and families on financial aid, reviewing applications, and performing verification procedures.

Requirements

  • Bachelor’s degree preferred or relevant experience
  • Experience in student personnel administration, preferably in financial aid or student accounts
  • Strong communication, interpersonal and organizational skills
  • Ability to communicate well by telephone and email, in addition to face-to-face interactions
  • Willingness and ability to give presentations to large groups of students and their families
  • Working knowledge of ServiceNow, Banner, Microsoft Teams, Outlook, Microsoft Word and Excel preferred
  • Demonstrated ability to work with a diverse student population
  • Strong analytical, decision-making, and problem solving skills

Benefits

  • medical
  • vision
  • dental
  • paid time off
  • tuition assistance
  • wellness & life
  • retirement
  • commuting & transportation

Requirements Summary

Bachelor’s degree or relevant experience, experience in student personnel administration, strong communication and organizational skills