Financial Management Analyst I

Duke University is seeking a detail-oriented Financial Management Analyst I to support the Core Research platform. This role involves managing ServiceNow tickets, providing user training, managing access, and preparing financial information. The position requires a strong focus on customer service and communication, and an understanding of the platform and related systems.

Requirements

• Manage ServiceNow tickets
• Provide user training
• Administer user access
• Monitor platform performance
• Conduct user training sessions
• Provide customer service
• Reconcile Accounts Receivable
• Work with Central Compliance
• Maintain fund codes

Benefits

• Comprehensive and competitive medical and dental care programs
• Generous retirement benefits
• Wide array of family-friendly and cultural programs