First Level Analyst will provide technical support for contact center systems, perform remote installations, and achieve performance targets.
Requirements
- High school diploma or equivalent
- Comprehensive knowledge of Microsoft OS, Microsoft Office, and ServiceNow
- Legally eligible to work in the United States
- Technical aptitude and desire
- Customer centric mindset
- Communication skills
- Detailed analytical thinker
- Familiarity with modern operating systems, applications, cloud storage, and hardware usage
Benefits
- Competitive compensation plans
- Long-term career opportunities
- Attractive mix of benefit plans for good health, future financial security, and peace of mind