Forward Deployed Solution Engineer – Applied AI FDE

ServiceNow is seeking a Senior Forward Deployed Solution Engineer to partner with customers to build scalable AI solutions, particularly in enterprise AI. This role involves deploying and scaling production-ready LLM-enabled applications within agile sprints. It's a significant engineering leadership role focused on problem-solving, architectural vision, and delivering impactful solutions. ServiceNow's AI-enhanced cloud platform aims to revolutionize how organizations work.

Requirements

• 8+ years of software engineering experience
• 2+ years building systems in customer-facing or embedded roles
• Proven ability to design and implement AI-native software in production environments
• Strong proficiency in backend, frontend, APIs, and LLM tools
• Experience with distributed systems and observability
• Strong platform mindset and product sensibility

Benefits

• Competitive base pay
• Equity (when applicable)
• Variable/incentive compensation
• Health plan
• 401(k) Plan
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs