Freelance Onsite PC Technician (m/w/d) first and second level support

Freelance Onsite PC Technician to join a small team of 4 IT professionals in our London office to provide Level 1 and Level 2 support to 50-100 users.

Requirements

• 1-3 years of experience in L1/L2 IT support roles
• Proficiency with ServiceNow or similar ticketing systems
• Strong working knowledge of Windows OS, Microsoft 365, and basic networking
• Fluent English speaker (native or equivalent)
• Excellent teamwork, customer service, and communication skills
• Proactive, energetic, and hardworking attitude with a willingness to travel when required
• Valid working permit for UK

Benefits

• Travel costs covered for occasional visits to other sites in England
• Freelance position
• Opportunity to work with a team of 4 IT staff