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Mindrift
Freelance ServiceNow Consultant - AI Trainer
Freelance ServiceNow Consultant at Mindrift, São Paulo. Leverage ServiceNow for AI training, agent creation, and automation. 3+ yrs exp. & advanced English required.
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
September 30, 2025
Mindrift is seeking a freelance ServiceNow Consultant to work with GenAI models, focusing on creating agents for specialized questions and achieving complex reasoning skills. The role involves converting intents into agent steps, defining test cases, writing user instructions, and managing ServiceNow instances for multiple departments. It’s a fully remote position requiring proficiency in business administration and advanced English.
Requirements
- Bachelor’s or Master’s Degree in Business Administration
- Minimum of 3 years of professional experience
- Advanced English (C1+) or above
- Proficiency in setting up ticket forms, triggers, macros, and automation
- Experience with ServiceNow instances
- Strong problem-solving and adaptability skills
Benefits
- Competitive rates
- Flexible schedule
- Opportunity to work on advanced AI projects
- Portfolio enhancement
- Influence future AI models
Requirements Summary
Bachelor's in Business Admin or related. 3+ yrs exp. Advanced English (C1+) & ServiceNow experience req
