Functional Analyst, Site Support

Ball Corporation is seeking a Functional Analyst for Site Support to provide IT support, troubleshoot issues, and oversee the implementation and performance of enterprise systems in large corporate environments. This role focuses on high-quality technical service, security, and collaboration with third-party vendors to deliver solutions that meet business needs. The company emphasizes sustainability, innovation, and a commitment to diversity and inclusion.

Requirements

• Administer and support complex IT environments.
• Review monitoring, capacity, and configuration management.
• Ensure high quality technical solutions.
• Design and implement IT infrastructure, monitoring systems, and troubleshooting.
• Manage SLAs for incident, request, change, and problem management.
• Adhere to security best practices and ITIL guidelines.
• Work with vendors to optimize infrastructure and improve processes.

Benefits

• Health insurance
• Paid Time Off
• Retirement Plan