ServiceNow

GAC Engagement Manager – Operations Lead

Join ServiceNow as a GAC Engagement Manager in Dublin. Leverage ServiceNow skills to manage operations, enhance customer engagement, and drive strategic initiatives.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Sales
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 3, 2025

As an GAC Engagement Manager – Operations Lead, you will play a pivotal role in ensuring the smooth engagement, operations, and tracking of the Global Advisory Council (GAC). This includes coordinating customer interactions, managing executive schedules, and facilitating strategic customer engagements with our most important stakeholders.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Ability to manage multiple workstreams, from calendar coordination to executive briefings
  • Ability to track and measure engagement impact, with familiarity using CRM tools (Dynamics, Power BI preferred)
  • Ability to navigate a fast-paced environment, prioritize competing demands, and anticipate potential challenges
  • Ability to ensure accuracy in meeting coordination, documentation, and follow-ups
  • A background in customer engagement, executive support, or sales operations is highly advantageous
  • Tenacious and resilient - Be comfortable working in a fast paced, and at times ambiguous environment

Benefits

  • Opportunity to influence strategic engagements
  • Chance to expand your career growth and gain visibility with leadership teams
  • Development of cross-functional collaboration skills and work with former CEO’s and board executives
  • Great opportunity to showcase and enhance project management, stakeholder engagement, and operational execution skills
  • Flexible and inclusive work environment

Requirements Summary

Experience in AI integration, project management, data analysis, and customer engagement