.svg)
DoiT International
GCP Product Support Specialist/Billing Specialist, Remote Estonia
Join DoiT International as a GCP Product Support Specialist in remote Estonia. Leverage ServiceNow skills to provide top-notch SaaS and billing support. Enjoy unlimited vacation and flexible work options.
Consulting
Mid-Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 27, 2025
DoiT is seeking a self-motivated and goal-oriented GCP Product Support Specialist/Billing Specialist to work remotely in Eastern Europe, the UK, Ireland and Spain. The role involves providing world-class Saas application and billing support, with a focus on customer education, problem-solving, and proactive communication. They work independently, supporting cloud-driven organizations with expertise in GCP.
Requirements
- 3+ years in technical support or a similar B2B SaaS role
- 1-2+ years experience with Google Cloud Platform (GCP) billing
- Experience creating and enhancing documentation for the Product Support organization
- Experience with Ticketing / Case Management System like Salesforce, Zendesk, or ServiceNow
- Troubleshooting and resolving customer software problems
Benefits
- Unlimited Vacation
- Flexible Working Options
- Health Insurance
- Parental Leave
- Employee Stock Option Plan
- Home Office Allowance
- Professional Development Stipend
- Peer Recognition Program
Requirements Summary
3+ years in technical support or B2B SaaS. 1-2+ years GCP billing experience. Experience creating documentation and ticketing systems
