EY

GDS Consulting_ServiceNow Technical Architect Manager

Join EY as a ServiceNow Technical Architect Manager in Taguig, Metro Manila. Leverage 2-5 years of ServiceNow expertise to drive product success and roadmap development. ITIL certification preferred. Competitive salary and growth opportunities.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 17, 2025

The ServiceNow Technical Architect Manager is responsible for the success of a product or service, identifying customer needs, prioritizing features, and developing the product’s vision and roadmap. They define the actual work, plan capacity, groom the product backlog, and maintain the product roadmap.

Requirements

  • 2-5 years of ServiceNow product knowledge
  • Excellent verbal and written communication skills
  • Highly proficient presentation skills including use of powerpoint
  • A working knowledge of Agile Development / Extreme programming methods
  • College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences
  • ITIL Service Manager certification or equivalent work experience a plus
  • 5+ years of ServiceNow development experience is an advantage

Benefits

  • Competitive salary
  • Aid in determining cost model and forecasting volume
  • Review service level performance for product and outline service improvement plan where necessary
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Requirements Summary

2-5 years of ServiceNow product knowledge, 3-5 years of experience in a product manager or service owner role, ITIL Service Manager certification or equivalent work experience