ServiceNow

Global Advisory Council Engagement Manager - Reporting and Insights

Join ServiceNow as a Global Advisory Council Engagement Manager in Orlando, FL. Leverage data analysis and reporting skills to drive insights and influence strategies.

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The Mothership
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 10, 2025

As an GAC Engagement Manager - Reporting and Insights Lead, you will play a pivotal role in ensuring the Global Advisory Council can clearly articulate its value. You will manage engagements, track customer interactions, and prepare data-driven insights for leadership.

Requirements

  • Data-Driven & Insight-Oriented – Strong experience with data analysis, reporting tools (Power BI preferred), and the ability to translate data into actionable insights.
  • Advanced Excel & CRM Skills – Confident working with complex datasets, CRM systems (Dynamics preferred), and producing executive-level dashboards and reports.
  • Strong Storytelling Through Data – Capable of crafting compelling narratives from data to showcase program outcomes and business impact.
  • Effective Communicator & Trusted Advisor – Adept at working with senior leaders, presenting complex data clearly, and influencing decisions through insights.
  • Highly Organized & Detail-Oriented – Able to manage multiple data streams, ensure accuracy, and deliver high-quality outputs on tight timelines.
  • Agile & Solution-Focused – Comfortable in a dynamic environment, able to pivot priorities based on business needs and emerging insights.
  • Customer-Centric Mindset – Understands the value of executive relationships and can measure and articulate the impact of strategic engagements.
  • Humble and growth mindset – Happy to roll up sleeves and get stuck in, including entering the data that you are also analysing at times and being comfortable to ask questions and learn on the job.

Benefits

  • Leverage Your Analytical Expertise – Use your data skills to shape how we communicate the value of our executive advisory program to top leadership and stakeholders.
  • Drive Strategic Business Decisions – Play a critical role in using data to influence high-level strategies and demonstrate ROI from key engagements.
  • Grow Your Career in Data-Driven Strategy – Build visibility across leadership teams, develop storytelling skills through data, and contribute to high-impact executive programs.
  • Showcase Your Dashboard and Visualization Expertise – Own and optimize critical reporting tools used by senior executives.

Requirements Summary

Data-Driven & Insight-Oriented – Strong experience with data analysis and reporting tools, Advanced Excel & CRM Skills, Strong Storytelling Through Data, Effective Communicator & Trusted Advisor, Highly Organized & Detail-Oriented, Agile & Solution-Focused, Customer-Centric Mindset, Humble and growth mindset