ServiceNow

Global Industries and Solutions Strategic Initiatives Lead (Retail/CPG)

Join ServiceNow as a Global Industries and Solutions Strategic Initiatives Lead in Indianapolis. Drive Retail/CPG initiatives using ServiceNow skills. 7+ years required.

ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 9, 2025

ServiceNow is seeking a Global Industries and Solutions Strategic Initiatives Lead (Retail/CPG) Program Manager to lead strategic initiatives and activation, driving pipeline, value wins, and customer NPS targets. This role involves defining, designing, and delivering initiatives, managing cross-functional teams, and ensuring successful implementation across the organization. The ideal candidate will be innovative, customer-focused, and collaborative.

Requirements

  • Define and manage the elements of a successful initiative
  • Manage and support the scaling of industry/CxO persona based GTM across the org
  • Track and measure global GTM success
  • Develop program scope and objectives
  • Develop program execution
  • Orchestrate program execution
  • Develop program scope and objectives
  • Develop program scope and objectives

Requirements Summary

7+ years experience in Retail/CPG, designing & executing initiatives. Strong communication and prioritization skills. Experience with ServiceNow a plus