ServiceNow

Global People Product Insights Director

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Job description

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October 14, 2025

ServiceNow is seeking a Global People Product Insights Director to transform data into foresight and action. This role will focus on building and scaling a Product Insights Engine, delivering predictive insights, embedding AI-driven analytics into GP products, influencing executives with data storytelling, and establishing a continuous learning system. The ideal candidate will be a strategic leader with experience in product management, people analytics, and enterprise strategy.

Requirements

  • 15+ years of overall experience with 12+ years of experience across product management, people analytics, or enterprise strategy
  • Deep knowledge of AI/ML applications in workforce and employee experience
  • Fluency in executive storytelling
  • Strong systems thinking
  • Experience in product-led transformation within a large, matrixed global enterprise

Requirements Summary

15+ yrs exp, 12+ yrs in product mgmt/analytics, AI/ML knowledge & exec storytelling skills