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Pernod Ricard
Global Service Manager
Global Service Manager at Pernod Ricard (Paris). Lead IT service management using ServiceNow platform. 7+ yrs experience, ITIL 4, Bachelor's required. Remote flexibility, competitive pay, training.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
July 11, 2025
Join our global Tech team as a Service Manager and play a pivotal role in shaping our cutting-edge products. Work with leading Service Management Platforms like ServiceNow and contribute to a global IT service management practice.
Requirements
- 7+ years of experience in service management
- Bachelor's degree in business, technology, management, or a related field
- Certifications like ITIL 4 Foundation preferable
- Working knowledge of ITIL processes required
- Experience with ServiceNow platform preferable
- Familiarity with Agile Ways of working
- Fluency in English
Benefits
- Collaborative workplace
- Remote work possibility (up to 2 days a week)
- Mutual insurance
- Attractive compensation
- Profit-sharing
- Training possibility
Requirements Summary
7+ years of service management experience, Bachelor's degree in business or technology, ITIL certifications preferable
