Global Technology Services Group Specialist

The Global Technology Services Group Specialist will deploy technology, support customers, solve problems, and improve the IT infrastructure in a critical technical function. The role involves installing, configuring, and maintaining IT equipment, providing technical support, and coordinating IT upgrades. The Specialist will work in a collaborative team culture and have opportunities to grow their career within UPS.

Requirements

• Customer Focus mindset
• Organised, precise, accountable approach
• Proactive, hands-on attitude and problem-solving mindset
• Teamwork and a collaborative spirit
• Hardware knowledge (computers and peripherals)
• Windows/Linux OS environment
• Networking equipment
• MS Office skills
• Good communication skills, in Italian, and English
• Ability to travel within Italy
• Car driving license
• Experience in IT support and systems installation
• Knowledge of ServiceNow SMC (Service Management Centre)

Benefits

• Full-time contract in a critical company technical function
• Key role in a major healthcare and logistics environment
• Training, tools, and support to help you grow
• Collaborative and respectful team culture
• Opportunities to grow your career within UPS