UPS

Global Technology Services Group Specialist

Join UPS as a Global Technology Services Group Specialist in Somaglia, Lombardy. Leverage ServiceNow SMC skills to enhance IT infrastructure, support customers, and drive tech solutions. Enjoy career growth, training, and a collaborative culture.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 18, 2025

The Global Technology Services Group Specialist will deploy technology, support customers, solve problems, and improve the IT infrastructure in a critical technical function. The role involves installing, configuring, and maintaining IT equipment, providing technical support, and coordinating IT upgrades. The Specialist will work in a collaborative team culture and have opportunities to grow their career within UPS.

Requirements

  • Customer Focus mindset
  • Organised, precise, accountable approach
  • Proactive, hands-on attitude and problem-solving mindset
  • Teamwork and a collaborative spirit
  • Hardware knowledge (computers and peripherals)
  • Windows/Linux OS environment
  • Networking equipment
  • MS Office skills
  • Good communication skills, in Italian, and English
  • Ability to travel within Italy
  • Car driving license
  • Experience in IT support and systems installation
  • Knowledge of ServiceNow SMC (Service Management Centre)

Benefits

  • Full-time contract in a critical company technical function
  • Key role in a major healthcare and logistics environment
  • Training, tools, and support to help you grow
  • Collaborative and respectful team culture
  • Opportunities to grow your career within UPS

Requirements Summary

IT experience, hardware knowledge, good communication skills, and ability to travel within Italy