EY

GPS - ServiceNow Developer - Supervising Associate

ServiceNow Developer/Administrator at EY, Atlanta. Design, develop, customize ITSM/ITOM applications, manage workflows, integrations & Tier 2/3 support. 3+ yrs exp required.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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IT Operations Management
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IT Service Management
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Integration Hub
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Strategic Portfolio Management

Job description

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Posted on:
 
October 18, 2025

We are seeking a talented and experienced ServiceNow Developer/Administrator to join our team. The individual will play a key role in the design, development, and administration of the ServiceNow platform.

Requirements

  • Configure and manage ServiceNow instances
  • Administer user roles, permissions, and security settings
  • Perform routine system maintenance
  • Troubleshoot and resolve issues within the ServiceNow platform
  • Develop and manage ServiceNow workflows, notifications, and business rules
  • Design, develop, and customize ServiceNow applications and modules
  • Create and manage custom scripts using ServiceNow scripting languages
  • Build custom forms, reports, and dashboards for business users
  • Implement and manage integrations between ServiceNow and third-party systems
  • Provide technical expertise and training to users and other team members
  • Provide Tier 2/3 support for complex incidents or requests related to ServiceNow
  • Troubleshoot, debug, and resolve complex ServiceNow issues

Benefits

  • Competitive compensation package
  • Medical and dental coverage
  • Pension and 401(k) plans
  • Flexible time off policy with plus 19 observed holidays
  • Support and coaching from colleagues
  • Opportunities to develop new skills and progress your career
  • Freedom and flexibility to handle your role in a way that's right for you

Requirements Summary

3+ years of experience as a ServiceNow Developer and/or Administrator, Strong hands-on experience with ServiceNow ITSM, ITOM, SPM etc. modules is required