GSD Server Desk Agent with German

Join our Global Service Desk Bulgaria team as a GSD Server Desk Agent with German. Work with 250+ Fortune 500 customers, handle technical support, and have opportunities for growth and development.

Requirements

• Excellent German and English language skills
• Ability to work on night and weekend shifts
• Strong analytical troubleshooting and technical skills
• Ability to proactively learn new technologies, processes and search for solutions
• Working knowledge of network security concepts and tools
• Working knowledge of Active Directory concepts, including users, computers, groups, policies

Benefits

• Competitive remuneration package
• Additional Medical & Life insurance
• 4 days additional paid leave (total: 24 days)
• Food vouchers
• Training, continuous learning and career development in the largest IT company on the market
• Unlimited access to courses from a bunch of external partners for the best learner's experience (e.g., LinkedIn Learning, Udemy)
• Access to a foreign language learning platform
• Stable employment in an international company
• Advancement opportunities within the organization (a variety of interesting projects with an array of technologies and tools)
• Flexibility in work arrangement (hybrid or fully remote work, the home office culture is in our DNA)
• Workplace equipment to organize your home office (e.g., chair, desk, additional monitor, headset etc.)
• DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Microfocus, Salesforce, Red Hat, VMware, Workday)
• Employee Referral Program - a financial bonus for the referrer for a successful candidate recommendation
• Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)
• Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)
• Opportunity to join our numerous charity and ecology-related events organized by our Employee Ambassadors team