GTM Decision Support, Director

The Decision Support team helps ServiceNow leaders make faster, smarter, and more confident go-to-market decisions. The team combines structured insight delivery with hands-on decision support to ensure executives have the right information, at the right time, in a format that drives action.

Requirements

• 10–15 years of experience in GTM strategy, commercial analytics, corporate strategy, or management consulting within a high-growth enterprise or SaaS environment.
• Proven ability to independently lead end-to-end analyses — from problem definition to executive-ready delivery
• Advanced modeling and analytical capabilities (Excel, SQL, Tableau/Power BI, or equivalent).
• Strong executive presentation (powerpoint) and communication skills; adept at simplifying complexity and influencing senior stakeholders
• Deep understanding of GTM motions across Sales, Customer Success, and Channel ecosystems.
• High ownership mindset; thrives amid ambiguity and shifting priorities
• Bachelor’s degree required; MBA or advanced degree preferred
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.

Benefits

• Health insurance
• 401k Matching
• Retirement Plan
• Generous Paid Time Off
• Relocation Assistance