AccorCorpo

Head of Delivery, ServiceNow

Join AccorCorpo in Bangkok as Head of Delivery, ServiceNow. Lead ITSM platform management, ensuring standards and business goals are met. 8+ years experience required.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 8, 2025

The Head of Delivery, ServiceNow oversees the global IT service management platform of Accor, managing the lifecycle, resources, and team responsible for the platform, ensuring business expectations are met and standards are maintained.

Requirements

  • 8+ years of experience in ServiceNow from study to implementation and platform management
  • Bachelor's or Master's degree in Business or Engineering school
  • Strong leadership skills to manage 10+ team members
  • Strong knowledge of ServiceNow best practices and standards

Requirements Summary

8+ years ServiceNow experience, leadership skills, ServiceNow knowledge