The Head of Disputes Go To Market - Global Banking Industry will operate together with ServiceNow's customer-centric industry transformation sales teams to identify and localize ServiceNow Disputes and related solutions to the Financial Services market.
Requirements
- 12+ years of sales & sales management experience in the disputes and payments space
- Strong knowledge and experience within the payments space
- Knowledge of chargebacks and the issuer’s role in management / mitigation of chargebacks
- Proven pipeline management skills with a consultative sale-cycle approach
- Strong history of meeting targets with a vision of tangible execution for sustained YoY growth in the payments & disputes industry
- Ability to utilize your network to help Sales Teams with identifying, prospecting, and supporting sales to potential channels partners
- Exceptional written, presentation and delivery (verbal) communication skills
- Ability to develop trusted advisor relationships with customers and sales organizations
- Experience producing thought leadership content and communications for an international audience
- Resourceful, self-motivated and able to prioritize independently shifting workloads in a dynamic, high growth environment
- Agile business mind: Adept ability to work in a matrix organization structure with a highly distributed team
- Business application software product marketing, sales or delivery experience is preferred over infrastructure experience
- Superior organizational skills with ability to effectively prioritize
- Ability to travel 50-75% of the time
- Bachelor’s and/or master’s degree in business, finance, technology or related fields
Benefits
- Base pay of $154,770 - $255,430
- Equity (when applicable)
- Variable/incentive compensation
- Health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan and family leave programs