ServiceNow

Head of Disputes Go To Market - Global Banking Industry

Join ServiceNow as Head of Disputes Go To Market in New York. Leverage ServiceNow solutions in the banking sector. 12+ years in sales required. Competitive pay & benefits.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
June 11, 2025

The Head of Disputes Go To Market - Global Banking Industry will operate together with ServiceNow's customer-centric industry transformation sales teams to identify and localize ServiceNow Disputes and related solutions to the Financial Services market.

Requirements

  • 12+ years of sales & sales management experience in the disputes and payments space
  • Strong knowledge and experience within the payments space
  • Knowledge of chargebacks and the issuer’s role in management / mitigation of chargebacks
  • Proven pipeline management skills with a consultative sale-cycle approach
  • Strong history of meeting targets with a vision of tangible execution for sustained YoY growth in the payments & disputes industry
  • Ability to utilize your network to help Sales Teams with identifying, prospecting, and supporting sales to potential channels partners
  • Exceptional written, presentation and delivery (verbal) communication skills
  • Ability to develop trusted advisor relationships with customers and sales organizations
  • Experience producing thought leadership content and communications for an international audience
  • Resourceful, self-motivated and able to prioritize independently shifting workloads in a dynamic, high growth environment
  • Agile business mind: Adept ability to work in a matrix organization structure with a highly distributed team
  • Business application software product marketing, sales or delivery experience is preferred over infrastructure experience
  • Superior organizational skills with ability to effectively prioritize
  • Ability to travel 50-75% of the time
  • Bachelor’s and/or master’s degree in business, finance, technology or related fields

Benefits

  • Base pay of $154,770 - $255,430
  • Equity (when applicable)
  • Variable/incentive compensation
  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan and family leave programs

Requirements Summary

12+ years of sales & sales management experience in disputes and payments space, strong knowledge of payments space, and ability to develop trusted advisor relationships with customers and sales organizations