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The Right Click
Help Desk Engineer (Level 2)
Level 2 Help Desk Engineer at The Right Click, NYC. Advanced IT support for enterprise users. Requires 4+ years experience, Windows/AD/O365 expertise, ServiceNow ticketing proficiency.
Staffing Agency/Recruiter
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 7, 2025
Our client is seeking a Level 2 Help Desk Engineer to provide advanced IT support to enterprise users.
Requirements
- At least 4 years of professional experience in IT Support or Help Desk Support roles within enterprise environments.
- Strong knowledge of Windows environments, Active Directory, O365, and LANDesk.
- Experience using ServiceNow or similar ticketing systems.
- Excellent communication and interpersonal skills with a customer-focused approach.
- Ability to work independently and collaboratively in a fast-paced environment.
Requirements Summary
4+ years of IT experience, Windows environments knowledge, ServiceNow experience
