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PSI
Help Desk Specialist
Help Desk Specialist at PSI, San Antonio. Provide IT support using ServiceNow ticketing. Requires 3+ years Help Desk experience, T3 clearance, Microsoft OS knowledge. Comprehensive benefits included.
Consulting
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 19, 2025
Planned Systems International (PSI) is seeking a Help Desk Specialist to provide on-site and remote support for desktop, software, and peripheral issues for the US Army North headquarters and 10 Defense Coordinating Officers across the Continental United States.
Requirements
- Active T3 investigation and ability to obtain and maintain necessary security clearances
- 3+ years experience supporting IT Help Desk
- Experience using ServiceNow ticketing system
- Experience with remote and on-site troubleshooting
- In-depth knowledge of Microsoft Operating System and common desktop applications
Benefits
- Paid leave
- Group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage
- Legal services, identity theft, and accident insurance
- Flexible spending account and health saving account options
- 401(k) retirement plan with employer contribution match
Requirements Summary
Active T3 investigation, 3+ years IT Help Desk experience, and knowledge of Microsoft Operating System
