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General Dynamics Information Technology
Help Desk Technician (1st Shift)
Join General Dynamics IT as a Help Desk Technician in Huntsville, AL. Leverage ServiceNow skills to provide technical support and troubleshoot network issues. Benefits include flexible work, 401K, and paid certifications.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 11, 2025
Help Desk Technician II position provides technical support for clients, troubleshooting issues with a statewide wide area network, and working with external vendors. The candidate should have a mix of entry-level technical and customer service skills and be passionate about technology and helping people.
Requirements
- Microsoft Office
- Technical Support
- Troubleshooting
- US Citizenship
- HS/GED
- 1+ years experience
- Microsoft Office: 1-3 years
- Help Desk / Call Center / Technician Support: 1-3 years
- Preferred knowledge of ServiceNow
Benefits
- Full-flex work week
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team
- Professional growth opportunities
- Paid education and certifications
- Cutting-edge technology
- Paid vacation and holidays
Requirements Summary
HS/GED, 1+ years experience, Microsoft Office, Technical Support, Troubleshooting
Apply now
Huntsville
|
Alabama
United States
Entry Level
In-Person
Full Time
39680-48300 USD/year
