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EVERIENCE
HelpDesk II
Join Everience in Alessandria as HelpDesk II. Leverage ServiceNow for IT support, manage tickets, and enjoy competitive salary and full-time benefits.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 23, 2025
Join Everience Italia, a dynamic and growing company, as a HelpDesk II in their IT team. Provide technical support to clients and manage IT activities.
Requirements
- Experience with Ticketing Platforms (ServiceNow, Jira, Remedy, SAP)
- In-depth knowledge of Windows and iOS
- Basic knowledge of Networking and network protocols
- Experience with Office 365
- Experience with Mobile Device Management (MDM) consoles
- Software troubleshooting skills
Benefits
- Competitive salary
- Full-time contract
Requirements Summary
Technical support experience with ticketing platforms, operating systems, and software troubleshooting
