HR Connect Inquiry Management Specialist – C09

HR Connect NAM Inquiry Management Specialist processes inquiries from employees and managers on HR-related topics, providing customer support in a contact center environment.

Requirements

• Previous relevant experience in contact center
• Knowledge in Workday and ServiceNow
• Knowledge in HR
• Intermediate/Advance English level (writing and spoken)
• Proficient in Microsoft Office
• Proven organization and time management skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Experience in customer service

Benefits

• Competitive salary and benefits package
• Opportunities for career growth and development
• Diverse and inclusive work environment