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Nomura Holdings
HR-HR Operations
Staffing Agency/Recruiter
Mid-Level
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Human Resources Service Delivery
Integration Hub
Service Catalog
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Job description
Posted on:
November 7, 2025
We are seeking an experienced Business Analyst to join our HRIS team to drive the review and refresh of our ServiceNow HR Service Delivery platform and support its evolution.
Requirements
- 5-8 years of experience working on ServiceNow including 3+ years on HRSD module
- Graduate/Post Graduate in IT/Management/Business
- Strong understanding of ServiceNow HRSD modules
- Experience conducting system reviews or platform optimisation projects
- Strong process mapping, gap analysis, and requirements documentation skills
- Hands-on familiarity with Flow Designer, IntegrationHub, and HRSD data structures
- Excellent communication, stakeholder management, and presentation skills
Requirements Summary
5-8 years of experience, Graduate/Post Graduate in IT/Management/Business, strong understanding of ServiceNow HRSD modules
