Boston Scientific

HR Operations Service Delivery Benefits Specialist HERDIA

Join Boston Scientific in Heredia as an HR Operations Service Delivery Benefits Specialist. Leverage ServiceNow for benefits administration and process improvement.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
May 28, 2025

HR Operations Service Delivery Benefits Specialist plays a pivotal role in the administration and continuous improvement of core benefits services.

Requirements

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • 5+ years of HR experience, with a strong focus on benefits administration (401(k), LOA, etc.).
  • Demonstrated ability to work in a high-volume, service-oriented environment, preferably within a shared services or support center model.
  • Strong communication and interpersonal skills; ability to work across teams and cultures.
  • Proficient in HR technologies, with experience in SuccessFactors and ServiceNow preferred.
  • High attention to detail with strong analytical, problem-solving, and process improvement skills.
  • Familiarity with quality systems, compliance standards, and governance in an HR setting.

Benefits

  • Life-Work Integration
  • Community
  • Career Growth

Requirements Summary

5+ years of HR experience, strong communication skills, proficiency in HR technologies, and attention to detail