AmTrust Financial

HR Shared Services Specialist

HR Shared Services Specialist at AmTrust Financial, Cleveland, OH. Handle employee inquiries, policy explanations, and issue escalation. ServiceNow/Workday experience preferred. Benefits include medical, dental, life insurance, 401k, PTO.

Department - JobBoardly X Webflow Template
Direct Hire
Job Level - JobBoardly X Webflow Template
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 18, 2025

The HR Shared Service Specialist is the first point of contact for incoming inquiries, issues, and requests for the HR Department. This role includes responding to employee questions, providing accurate explanations of policies and benefits, and escalating issues as needed.

Requirements

  • Associate degree or equivalent relevant Human Resource Generalist experience
  • Strong computer skills, particularly with Excel, and other Microsoft Office suite software
  • ServiceNow and Workday experience is a plus

Benefits

  • Medical & Dental Plans
  • Life Insurance, including eligible spouses & children
  • Health Care Flexible Spending
  • Dependent Care
  • 401k Savings Plans
  • Paid Time Off

Requirements Summary

Associate degree, strong computer skills, and excellent customer service skills required