
HR Shared Services Specialist at AmTrust Financial, Cleveland, OH. Handle employee inquiries, policy explanations, and issue escalation. ServiceNow/Workday experience preferred. Benefits include medical, dental, life insurance, 401k, PTO.
The HR Shared Service Specialist is the first point of contact for incoming inquiries, issues, and requests for the HR Department. This role includes responding to employee questions, providing accurate explanations of policies and benefits, and escalating issues as needed.