Gartner

HRIS Ops Analyst

Join Gartner as an HRIS Ops Analyst in Gurgaon. Leverage ServiceNow and Workday expertise to support HR processes. Benefits include medical insurance and tuition reimbursement.

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Consulting
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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Human Resources Service Delivery
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
May 7, 2025

The HRIS Operations Analyst provides specialized support in functional areas of expertise, including Workday, to process and troubleshoot end user inquiries. This role requires a candidate with strong employee orientation, understanding of Human Resources business processes and expert technical knowledge of HR Technology platforms.

Requirements

  • Bachelor’s Degree in Computer Science, Information Systems or related field preferred.
  • Minimum 2 years of experience in HR systems operations, preferably Workday HCM, including experience with business processes, data structure, domain and BP security, EIBs, reporting & calculated fields, and data auditing.
  • Knowledge of HR business processes.
  • Strong Microsoft Excel skills.
  • Strong service orientation with a high sense of ownership and accountability.
  • Proven ability to work independently and as part of a distributed team, taking direction from multiple team members.
  • Strong analytical, troubleshooting and problem-solving abilities.
  • Strong work ethic and motivated to achieve goals and exceed expectations.
  • Exceptional time management skills and an ability to handle multiple assignments and meet deadlines.
  • A ‘systems’ thinker with a process orientation and significant attention to detail.
  • Superior interpersonal, written and oral communication skills.
  • High level of executive presence.
  • Ability to work successfully with a global team.
  • Hands on experience on JIRA, ServiceNow (Preferred).
  • Change management experience preferred.

Benefits

  • Medical Insurance
  • Life Insurance
  • Tuition reimbursements
  • Employee Assistance Program

Requirements Summary

2+ years of experience in HR systems operations, knowledge of HR business processes, strong Microsoft Excel skills