Join AmerisourceBergen as an HRSS Op Ex and Training Manager in Vilnius. Leverage ServiceNow skills to enhance HR service delivery and quality. Competitive benefits!
The Operational Excellence and Training Manager is a key member of the HR Shared Services Europe and APAC leadership team, responsible for ensuring service delivery is consistently meeting service level agreements and/or quality standards across HR Shared Services in Europe and APAC. The role involves determining training needs, analyzing data, and executing audits to ensure quality of service and data integrity.