Avantor

Human Resources Service Excellence, Automation and Process Improvement Analyst

Join Avantor in Coimbatore as an HR Service Excellence Analyst. Leverage ServiceNow for automation, process improvement, and HR tech solutions.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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DevOps
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Human Resources Service Delivery
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
May 30, 2025

Avantor is looking for an Automation & Process Improvement Analyst for the HR Shared Services team. The ideal candidate will have expertise in HR operations, process optimization, and HR technology solutions. The role involves driving efficiency, automation, and continuous improvement within the HR Shared Services function, leveraging technology such as ServiceNow and Workday.

Requirements

  • Bachelor's degree in HR, Business, Information Systems, or related field.
  • 5+ years of experience in HR Shared Services, HR technology, or process improvement roles.
  • Strong expertise in ServiceNow and Workday HR modules.
  • Experience with automation tools, workflow optimization, and process re-engineering.
  • Proficiency in Lean Six Sigma methodologies (certification preferred).
  • Strong analytical and problem-solving skills with experience in data analytics and reporting.
  • Excellent communication and stakeholder management skills.
  • Ability to drive change and implement scalable solutions in a global HR environment.

Benefits

  • Automation & Digital Transformation
  • Process Improvement & Optimization
  • ServiceNow & Workday Administration
  • Data & Analytics
  • Stakeholder Collaboration & Change Management

Requirements Summary

Bachelor's degree in HR, Business, Information Systems or related field. 5+ years of experience in HR Shared Services, HR technology, or process improvement roles. Proficiency in Lean Six Sigma methodologies