Human Resources Shared Services Director

The Human Resources Shared Services Director will oversee HR Administration service offerings and lead an end-to-end 'hire to retire' solution for highly transactional and repeatable activities that touch the employee.

Requirements

• 12+ years of experience managing or leading HR teams
• 3+ years of experience in a shared services environment leading cross-functional teams
• Experience with managing a Payroll service offering
• Experience in process management, optimization, and continuous improvement methodologies
• Experience spearheading major transformation and restructuring initiatives
• Knowledge of Help Desk and shared service technology procedures and best practices
• Ability to manage teams, clients, stakeholders, and workflow in a shared services environment
• Ability to build strong relationships with COE partners and the business sectors to improve delivery
• Ability to address performance issues through key performance metrics and technical efficiency
• Bachelor's degree
• Experience with HR technology and tools such as Workday and ServiceNow
• Experience with applying detailed focus on data and process to ensure data integrity
• Ability to understand technical data flows across multiple systems
• Ability to lead through others and develop strong leaders
• Possession of excellent written and verbal communication skills across multiple formats

Benefits

• Health benefits
• Life benefits
• Disability benefits
• Financial benefits
• Retirement benefits
• Paid leave
• Professional development
• Tuition assistance
• Work-life programs
• Dependent care
• Recognition awards program