MKS2 Technologies

Hypercare Consultant

Join MKS2 Technologies as a Hypercare Consultant to support the VA's EPS implementation. Requires 4+ years in software support and ServiceNow familiarity. Full benefits!

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 11, 2025

MKS2 Technologies, LLC is a high growth small business that creates innovative technology solutions. We are seeking a Hypercare Consultant to support the implementation and stabilization of the External Provider Scheduler (EPS) across the Department of Veterans Affairs (VA).

Requirements

  • Ability to obtain a VA Public Trust clearance
  • Minimum 4 years of experience in software deployment, help desk, or user support
  • Familiarity with ServiceNow, Salesforce, or similar platforms
  • High school diploma required; additional education a plus

Benefits

  • Full government benefits
  • Flexible 8-hour shift (Monday – Friday | 8:00 AM – 8:00 PM EST)
  • Opportunity for extension based on performance

Requirements Summary

Minimum 4 years of experience in software deployment, help desk, or user support, familiarity with ServiceNow, Salesforce, or similar platforms, high school diploma required