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NTT DATA Services
Hypercare Support Consultant(incident management with onshore project exp))
Join NTT DATA as a Hypercare Support Consultant in Bangalore. Leverage 5+ years of incident management and ServiceNow skills to enhance stakeholder communication.
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
October 9, 2025
NTT DATA is seeking a Hypercare Support Consultant to join their team in Bangalore, Karnataka, India. The role involves incident management within specific shift locations (USA, Europe, Asia) and monitoring ServiceNow or other communication channels for stakeholder inquiries. This position requires empathy, stakeholder communication, and efficient issue resolution.
Requirements
- 5+ years of client-facing stakeholder management experience
- Responsibility for incident management within designated shift locations
- Monitoring and responding to stakeholder inquiries via ServiceNow or other channels
Requirements Summary
5+ years stakeholder management exp. Incident management responsibility. Location-specific monitoring of ServiceNow/communication channels
